Then go to Finder > Applications and drag the Adobe icon to the Trash. This will remove everything including related preference or settings files. The AcroCleaner is an Adobe product that can be used to remove a standalone installation of Reader or Acrobat. To remove the app, you can use the AcroCleaner.If the above tips do not help you fix this problem, you can completely remove the app from your Mac and then reinstall it. If this does not fix your problem, you can put the preference files back.Delete this file (you can move it to your desktop).Open the Library folder (Go to the Finder, press and hold the Option key and click Go > Library).Delete your preference files and try again.Restart your Mac in Safe Mode and try to open a PDF in Adobe and then exit Safe Mode and test again.Make sure that you are using the latest version of Adobe Acrobat. Go to System Preferences > Software Update to check, and if there is an update available, update your device.
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